Business & digital operations.
Learn business operations and master your digital transformation through our trainings!
4 to 8 weeks of coaching with one of our 1000+ trainers, who are the best experts working in the most innovative companies!
A 100% personalized approach adapted to your needs to give you the means to achieve your goals.
Whether you are an operational or a manager, an entrepreneur or an executive, our trainers will be able to train you on all these topics:
1. Digital transformation & business efficiency
Optimize operational efficiency, internal resources, define and analyze the company's short and long term objectives.
Concerned professions : Digital Transformation Director, Head of Operations...
2. Customer care & services
Optimize customer satisfaction and customer relationship by building a sustainable relationship through digital communication channels: social networks, customer support platform etc.
Concerned professions : Customer Success Manager, Head of Operations...
3. Revenue management & pricing
Define the pricing strategy, costs and profitability of a product or service, using digital analysis and prediction tools.
Concerned professions : Chief Revenue Officer, Head of Operations, Revenue Manager...
4. Finance process automation
Automate the capture, management, analysis of financial and accounting data and processes of the company.
Concerned professions : Chief Financial Officer, Head of Operations, Operations manager, Chief of staff...
5. Digital HR management
Manage from A to Z the employee's relationship with the company via digital optimization tools: sourcing, recruitment, integration, HR follow-up, learning, payroll, QWL, etc.
Concerned professions : Head of People, Head of Talent, Head of Operations, Chief Executive Officier, Directeur des Ressources Humaines…
6. Community building & engagement
Create a community of customers, partners or service providers to develop the brand, build loyalty and support growth.
Concerned professions : Head of Community, Head of Partnerships, Partnerships Manager Chief Marketing Officer...
7. Digital asset management & product information
Centrally manage content, assets and product information, optimize publication, updating and distribution processes, and facilitate access to resources.
Concerned professions : Digital Asset Manager, Product Information Manager, Learning Manager…
8. Industry 4.0 & supply chain optimization
Create a production process that dynamically adapts to demands, configure workflows, use the Internet of Industrial Things (IIoT) and networks to integrate all machines, partners and collaborators.
Concerned professions : CTO, Supply Chain Manager, Logistic consultant…
9. CSR strategy & sustainable development
Learn the fundamentals of management and law, respect the regulatory framework to ensure compliance, define the steps of its CSR approach and integrate it into the company's strategy.
Concerned professions : CSR Manager, Directeur RSE…
Our trainers represent the leading edge of expertise in Product Management & UX / UI Design. Train with them tomorrow!
Senior Business Operations
B2B Process Owner
Head of community
Choose the format that suits you:
An individual path between 4 and 6 weeks
A collective path from 3 to 10 people
Inspiring and impactful conferences