Training Customer care
by On train.
Implement the best B2C or B2B after-sales experience for your customers with the best methods and tools with On train! A 4-week course to benefit from the advice of our trainers, the best experts still in business!
A 100% personalised approach to give you the means to achieve your ambitions.
4 to 7
weeks of courses including live sessions and e-learning
dedicated trainer and market leader in its field
platform for a 100% customised and digitalised organisation
Learn about customer care and customer services and discover the best methods on the market through this striking training course:
Whether you are an operational or managerial staff member, a business start-up or simply looking for a better understanding of the challenges faced by support and after-sales teams, our trainers will help you to:
Benefit from the best service and support experts on the market:
Below are some of our top trainers in customer care and customer service:
Ex Social Media Care Manager
Director of Customer Success EMEA
Rocio Martin-Rabadan Alija
Global Customer Success Manager
Ex Customer Experience Manager
Choose the format that suits you:
An individual course between 4 and 6 weeks
A group course for 3 to 10 people
Inspiring and impactful conferences
They talk about it better than we do!
Check out all our latest feedbacks!
On train supports you in your financing efforts :
For professional : On train is Datadock & Qualiopi certified. Our team of experts can help you with the various financing procedures with the OPCO to which your company is attached
For individuals, freelancers or business creators: Our training courses are CPF certified. Today, there are solutions for funding whatever your status, and our team of experts is available to help you choose the right funding and accompany you through the administrative procedures